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PRODUCT DISCLOSURE SHEET

KINDLY READ THIS PRODUCT DISCLOSURE SHEET BEFORE YOU DECIDE TO TAKE UP ANY CIDB BAYO PREPAID MASTERCARD. PLEASE MAKE SURE YOU ALSO READ THE TERMS AND CONDITIONS OF THE CIDB PREPAID MASTERCARD BEFORE YOU TAKE UP THE PRODUCT AS THE TERMS AND CONDITIONS WILL BE BOUND TO YOU.


1.  What is this product about?

The CIDB Bayo Prepaid Mastercard (“Card”) is a hybrid card, which acts as a CIDB GREEN ID card and an electronic money (“e-money”) designated payment instrument in the form of a prepaid card that you, the Cardholder, can top-up with funds. The Card comes together with a companion Construx Web Portal and/or Construx Mobile Wallet App which allows you to monitor all your transactions, track your spending, top up and manage your Card and account (including blocking your Card, manage limits and enabling overseas transactions), allows you to check the balance on your Card, send funds to other users, and many more.

2.  What are the features of this Card?

  •  It is an ID and also a payment card issued to construction personnels registered with CIDB.

  •  Contact and contactless payment options.

  •  The Card is attached to an e-wallet.

  •  Approved card limit: RM10,000 (“Wallet Size”). 

  •  Accepted by millions of Mastercard merchants worldwide (point of sale and e-commerce). 

  •  Cash withdrawal at over 2 million Mastercard accepted ATMs. 

  •  Cashback & rewards benefits. 

  •  Fund exposure is limited to the amount of funds pre-loaded into the Card.

3.  How to activate the Card and when can I use my CIDB Bayo Prepaid Mastercard?

Once you have completed the construction personnel registration and received the Card from CIDB, you are required to activate the Card via Construx portal (https://portal.bayo.my/register) or Construx wallet (available on Google Play Store, Apple App Store and Huawei App Gallery). You may start using the Card with wallet size of RM10,000 once we have reviewed and approved your application.

4.  What are the fees and charges I have to pay?

The fees and charges imposed on CIDB Bayo Prepaid Card are as per the table below:

Type of Fees and Charges Fees and Charges (RM)
Reload Fee
  • FPX
 No charges
ATM Cash Withdrawal Fee (via Mastercard
network enable ATM’s)
  • Within Malaysia
 RM1.00 per transaction
  • Overseas
 RM10.00 per transaction
Bank Transfer to Own Account RM1.00 per transaction
(Waived until further notice)
Currency Conversion Fee (for purchase/withdrawal in foreign
currency)		 1% + Network charges
(1% is waived until further notice)
Cross-Border Transaction Fee (for purchase via merchants
outside Malaysia but charged in Ringgit Malaysia)		 0.5% + network charges
Sales Draft Retrieval Fee RM15.00 per sale draft
Hardcopy of Statement Retrieval Fee RM5.00 per document
SMS Notification Fee (SMS sent as requested by customer) RM0.20 per SMS

5.  What are the key terms of this product?

  • The CIDB Bayo Prepaid Mastercard card is made available to any construction personnel who registers with CIDB. Registration and/or application of the Card can be made online at https://cims.cidb.gov.my/smis/regcontractor/index.vbhtml OR at any CIDB branch.

  • You must be a Malaysian citizen, permanent resident or a foreigner legitimately residing in Malaysia and with a valid local mailing address. You should be 18 years of age and above, however anyone below eighteen (18) years old may still register subject to his/her parent’s or legal guardian’s written consent to the application for the CIDB Bayo Prepaid Mastercard.

  • No income document is required to apply but you must provide personal identification documents and any other documents and/or information that may be required from time to time.

  • You must protect your Personal Identification Number (PIN), OTP or passcode and must not disclose the same to third parties.

  • You must ensure your Card has sufficient funds (i.e., available balance) before conducting any transaction.

  • Your top-up and Card usage is limited to the maximum Wallet Size. You cannot top-up your Card more than the maximum Wallet Size.

  • The Card comes with the Mastercard PayPass (contactless) feature, with a contactless limit of up to RM250 per transaction and a daily cumulative limit of RM500. Nevertheless, you can reduce these limits or disable the contactless feature entirely by contacting Bayo Customer Service at +603-7621 5151 during our working hours.

  • To protect cardholders from becoming victims of fraudulent transactions, overseas transactions and unsecured Card-Not-Present (CNP) transactions such as non-3D (non-secured) online transactions and Mail Order/Telephone Order (MOTO) transactions are disabled by default. You may enable any of these features by contacting Bayo Customer Service at +603-7621 5151 during our working hours or, in the case of overseas transactions, via the Construx Wallet. Please note that enabling any of these features may increase the risk of exposing your Card(s) to potential threats, as certain countries do not support security features like PIN & PAY.

  • You must not use your Card to purchase illegal goods or services or use it for any unlawful and/or fraudulent activities.

  • You must only use your Card strictly in accordance with the terms and conditions governing the Card.

  • If you wish to terminate your CIDB Bayo Prepaid Mastercard Card, you must contact Bayo Customer Service at +603-7621 5151 during our working hours. All the Stored Value balance in your CIDB Bayo Prepaid Mastercard Card will be refunded to you (less any applicable fees and charges) within fourteen (14) days from the date of termination or cancellation of the Account. The refund shall be paid to Customer by crediting it to Customer’s account maintained with a local bank (only if the bank account provided). No refund will be processed if Card is terminated due to fraudulent or suspicious activities.

  • We reserve the right to charge fees that may be applicable to your Card account which may has been in dormant status (inactive for a period of twelve (12) consecutive months).

  • Your Card is non-transferable and can only be used by you as the Cardholder.

  • If you fail to comply with any of the product’s Terms and Conditions, we shall be entitled to block, suspend, revoke and/or terminate your Card.

  • We may also, at our sole and absolute discretion, limit, block, suspend, revoke or terminate (without refunding any balance) your Card or your use of the Card if we detect any unusual, irregular, suspicious, fraudulent, or unauthorized activity or transactions on your Card and/or account; or if we suspect misuse of your Card and/or account.

**Important: Please read the product Terms and Conditions for the full terms and conditions governing the use of the Card including your obligations before you apply for the Card

6.  What are the major risks?

If your Card is lost or stolen or you suspect that you have been the victim of unauthorized transactions, you must immediately block your CIDB Bayo Prepaid Mastercard Card via Construx portal or Construx wallet or contact Bayo Customer Service at +603-7621 5151. Bayo Customer Service working hours is operational from 8.30 a.m. to 11.00 p.m. Monday to Friday and from 8.30 a.m. to 12.30 p.m. on public holidays, Saturdays, and Sundays.

Please note that we are only able to deactivate your CIDB Bayo Prepaid Mastercard upon receipt of proper notice of loss or theft and will not be liable for any losses, damages, and unauthorized transactions. Although we will try our best to assist you, we are not obligated to entertain any dispute filed after fourteen (14) business days from the date of transaction or date of payment sent.

7.  How to get a replacement card? Will my existing balance be transferred to my replacement card?

You can apply for a replacement card online at https://cims.cidb.gov.my/smis/regcontractor/index.vbhtml or at any CIDB branch. Your existing balance will be transferred to your replacement card within 5 working days from your replacement card issued date.

8.  Where can I get further information on the Card?

For more information, please visit our website at https://cidb.bayo.my If you have any queries, please contact us Bayo Customer Service at +603-7621 5151. Bayo Customer Service working hours is operational from 8.30 a.m. to 11.00 p.m. Monday to Friday and from 8.30 a.m. to 12.30 p.m. on public holidays, Saturdays, and Sundays.


Version:  02/2024
Revised:  19 November 2024